Once you’ve placed an order, you will receive an Order Acknowledgment email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email.


The ‘Ships’ timeframe is an estimate of when the item will prepare for shipment and ship from our warehouse. The items on your order will ship as they become available.

  • If your item is in stock, your order is estimated to ship within 2-3 business days. Delivery will depend on your destination.
  • For deliveries within Europe, we’ll use DPD. Outside of Europe orders are shipped using UPS. reserves the right to make use of another shipping option if this makes more sense for a specific order.
  • If you have ordered multiple items with different ship readiness dates, you may receive separate shipments.
  • Depending on shipment and delivery conditions, your order may ship when all items are ready to ship.

The ‘Delivers’ timeframe is an estimate of when the item will be delivered to your shipping address after it ships.

All estimates are based on business days.


Orders over € 50 are delivered free of charge. Below this the following shipping costs apply:

  • The Netherlands, Belgium, Germany and Luxembourg: € 7.50
  • Rest of Europe: € 15,-
  • Other € 25,-


When the carrier returns an undeliverable package to us, a full refund inclusive of shipping charges is issued. To purchase items that were undeliverable, a new order will have to be placed. Please make sure your address is correct before confirming your order. If making a purchase for someone else as a gift, it might be a good idea to notify him/her about the impending delivery to minimize confusion which might lead to a refusal of the package.