Once you’ve placed an order, you will receive an Order Acknowledgment email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email.
SHIPPING & DELIVERY
The articles in this webshop are in principle available from stock and will be sent to you within 24 hours. These stock items are normally delivered within 2 to 3 working days. Deliveries outside the Netherlands can take a few days longer.
During the holidays, delivery may take a little longer than usual. Thank you for your understanding.
When ordering larger numbers or different sizes, a different delivery time applies. Please contact us for this.
For deliveries to the UK, we always deliver them at the price excluding Dutch VAT. You pay the English VAT for delivery to the carrier.
Orders over € 50 are delivered free of charge. Below this the following shipping costs apply:
- The Netherlands, Belgium, Germany and Luxembourg: € 4.95
- Rest of Europe: € 14,95
- Other € 24,95
When the carrier returns an undeliverable package to us, a full refund inclusive of shipping charges is issued. To purchase items that were undeliverable, a new order will have to be placed. Please make sure your address is correct before confirming your order. If making a purchase for someone else as a gift, it might be a good idea to notify him/her about the impending delivery to minimize confusion which might lead to a refusal of the package.